Terms & Conditions
Definitions
OBSERVE: Users need consistent meanings for key words used across account, betting, payments, and dispute processes. EXPAND: UK remote gambling terms should also align with UKGC expectations (clarity, fairness, transparency). REFLECT: The definitions below apply throughout these Terms unless the context requires otherwise.
- "Account": Your registered user account on Quinn Bet at quinnbet.casino, used to access services, hold balances, and manage responsible gambling tools.
- "Operator", "We", "Us", "Our": The entity operating Quinn Bet for UK players via quinnbet.casino, operating under UK Gambling Commission (UKGC) licence number 55971 (as listed on the UKGC public register).
- "User", "You", "Your": Any person who accesses the Website. Where applicable, "Player" means a User who has registered an Account and participates in gambling activities.
- "Services": The remote gambling services offered on quinnbet.casino, including sportsbook betting and online casino games, and any related features (customer support, promotions, account tools).
- "Bet" / "Wager": A stake placed by you on an event outcome or game result through the Services. A "Stake" is the amount risked on a Bet.
- "Bonus" / "Promotion": Any offer (e.g., free bets, bonus funds, spins, enhanced odds) provided by the Operator subject to eligibility and specific promotional terms.
- "KYC": "Know Your Customer" checks required to verify your identity, age (18+), and (where relevant) source of funds/wealth, to meet legal and regulatory obligations.
- "Payment Method": Any method used to deposit or withdraw (e.g., debit card, credit card where permitted, bank transfer, e-wallet). Any references to crypto are subject to availability and enhanced checks.
- "Restricted Territory": Any country/region where access is blocked or where offering the Services would be unlawful. Based on available data, access is blocked from the United States of America, the Netherlands, France, Spain (non-exhaustive).
- "ADR": Alternative Dispute Resolution provider. For this brand, IBAS (Independent Betting Adjudication Service) is referenced as an ADR option for eligible disputes.
Account Registration
OBSERVE: The Services are intended for adults and must comply with UK age/identity verification requirements; profile data also indicates UKGC licensing and geo-blocking. EXPAND: UKGC rules require robust age verification, AML controls, and safe account handling; users must provide accurate information and keep credentials secure. REFLECT: The rules below apply to registration and ongoing account use on Quinn Bet at quinnbet.casino.
Eligibility (Age, Location, Single Account)
- 18+ requirement: You must be at least 18 years old to create an Account or use any gambling Services. We may request evidence of age at any time and may restrict betting/withdrawals until verification is complete.
- UK availability and restrictions: The Services are offered to eligible customers in the United Kingdom under UKGC licence 55971. If you attempt to access from a Restricted Territory (including USA, Netherlands, France, Spain), access may be blocked and/or your Account may be restricted.
- One Account per person: You must not open or use more than one Account. Duplicate Accounts may lead to closure, voiding of promotions, and withholding of winnings pending investigation.
Registration and Verification (KYC)
- Creating an Account: You must complete the registration form on quinnbet.casino and provide accurate, up-to-date personal information (including name, address, date of birth, contact details).
- Email/phone verification: We may require you to verify contact channels to secure your Account and reduce fraud risk.
- KYC documents: We may request documents such as proof of identity (passport/driving licence), proof of address, and (where required) proof of payment method ownership and/or source of funds/wealth.
- Timing and restrictions: Until KYC is successfully completed, we may (as permitted by law and regulation) limit deposits, betting, or withdrawals and may suspend the Account where required to meet regulatory obligations.
Your Responsibilities (Accuracy and Security)
- Accurate information: You must ensure all information provided is true and complete. You must promptly update details if they change. We may treat inaccuracies as a breach of these Terms.
- Password and device security: You are responsible for keeping login credentials confidential and for all activity on your Account unless you can demonstrate unauthorised access not caused by your negligence.
- Fair use and legality: You must not use the Services in any way that is unlawful, fraudulent, or intended to manipulate outcomes (including collusion, syndicate abuse where prohibited, or exploitation of errors).
Regional Compliance Note (UK): Identity, age, and (where appropriate) affordability/financial risk checks may be applied to comply with UKGC requirements and relevant UK laws, and may affect limits and access to some features.
Betting & Gameplay Rules
OBSERVE: Players need transparent rules for placing, settling, cancelling, and modifying Bets, plus conduct requirements for interactive features. EXPAND: UK fairness expectations require clear settlement rules and error handling; integrity controls must address fraud, collusion, and abusive chat conduct. REFLECT: The following rules apply to all betting and gameplay on Quinn Bet at quinnbet.casino.
Placing Bets (Minimum/Maximum, Acceptance, Availability)
- Bet acceptance: A Bet is only accepted when confirmed by the Website (and, where applicable, a bet receipt/reference is generated). Bets not confirmed are not valid.
- Minimum/maximum limits: Minimum and maximum stake, payout, and potential win limits may apply and can vary by sport, market, event, or customer risk profile. These limits will be displayed at bet placement or applied automatically.
- Market availability: We may suspend, remove, or correct markets at any time (including due to integrity alerts, late information, or technical issues).
Cancellation, Modification, and Errors
- Customer-requested cancellation: Once a Bet is accepted, it generally cannot be cancelled or changed unless a "Cash Out" or edit feature is explicitly offered for that Bet and used in accordance with on-screen instructions.
- Operator corrections: If a Bet is accepted with a palpable error (e.g., obvious incorrect odds/line, wrong participant, duplicated settlement), we may void, adjust, or re-settle the Bet to the correct terms, acting reasonably and transparently.
- Event disruption: If an event is postponed, abandoned, or materially changed, settlement follows the applicable market rules displayed on quinnbet.casino (e.g., void after a specified time window, or resettle on rescheduled completion).
Gameplay Integrity and Conduct (Including Live Chat)
- Prohibited conduct: You must not cheat, collude, use bots/scripts, exploit software bugs, use stolen payment details, or engage in money laundering or attempted money laundering.
- Chat and community rules: Where chat features exist (including live casino), you must not post abusive, discriminatory, threatening, sexually explicit, or illegal content; you must not harass staff/other players or share personal data.
- Consequences: We may remove content, restrict features, suspend/close Accounts, void Bets/Bonuses tied to prohibited conduct, and report suspected criminal activity to relevant authorities where required.
Bonus Terms
OBSERVE: Promotions materially affect value and risk; they must be clear about eligibility, wagering, time limits, and prohibited play. EXPAND: Under UK consumer fairness expectations, bonus restrictions must be transparent and not misleading; abuse prevention must be proportionate and evidence-based. REFLECT: The following general rules apply to any Bonus offered on Quinn Bet at quinnbet.casino, in addition to any specific promotional terms shown at the point of offer.
Activation, Eligibility, and Wagering Requirements
- Eligibility: Bonuses are available only to eligible UK customers with a verified Account, unless stated otherwise. We may exclude customers based on regulatory risk controls, duplicate accounts, or suspected abuse.
- Activation: Some Bonuses require opt-in, a promo code, or acceptance of specific terms before the qualifying action (deposit/bet). If not activated correctly, the Bonus may not be awarded.
- Wagering ("playthrough"): Where wagering applies, it will be stated in the promotion (e.g., "x times wagering on bonus funds" or "qualifying bets of £x"). Wagering must be completed within the stated timeframe in 2025-style date/time terms (e.g., "within 7 days" or "by 23:59 (UK time) on the stated date").
Prohibited Actions, Restricted Play, and Abuse Controls
- Prohibited behaviour: Bonus abuse may include (without limitation) creating multiple accounts, collusion, placing offsetting bets to minimise risk, using VPN/proxy to bypass restrictions, or exploiting errors.
- Game contribution/restrictions: Some games or bet types may be excluded or contribute differently to wagering (e.g., certain table games, low-risk bets). Any exclusions or contribution rates will be disclosed in the promotion terms on quinnbet.casino.
- Verification and review: We may delay Bonus conversion and/or withdrawals while we conduct checks (KYC, payment method verification, gameplay review) to ensure compliance and prevent fraud.
Combining Promotions
- Non-combinability: Unless expressly stated, Bonuses cannot be combined with other promotions or offers, and only one promotion may apply per qualifying transaction or betting slip.
- Conflicts: If multiple promotions could apply, we may apply the promotion we reasonably determine to be the most relevant or the one you opted into, in line with the on-site logic.
- Withdrawal impacts: Withdrawing funds may forfeit active Bonuses or remaining wagering progress, where the promotion terms state this clearly.
Regional Compliance Note (UK): All promotions are intended to be offered and communicated in a fair, clear, and not misleading manner; if you believe a promotion was applied incorrectly, follow the dispute process described below.
Payments & Withdrawals
OBSERVE: Users need clarity on available methods, limits, fees, processing times, and how refunds and bonus funds are handled. EXPAND: UK operators must apply AML/KYC controls, protect customer funds appropriately, and ensure transparent withdrawal conditions; "crypto" references must be conditional due to regulatory risk and availability constraints. REFLECT: The following terms apply to deposits, withdrawals, and related payment processing for Quinn Bet at quinnbet.casino.
Deposits (Methods, Limits, and Acceptance)
- Methods: Deposits may be available via debit cards, bank transfer, and e-wallets. Any availability depends on your location, device, and the Operator's risk controls. Any references to crypto are subject to availability on quinnbet.casino and may require enhanced verification; if not available, no right is created to use it.
- Limits: Minimum/maximum deposit limits may apply and will be displayed at the point of deposit or within your Account.
- Third-party accounts: You must use payment methods in your own name. Deposits from third parties may be rejected and returned (where possible) and may trigger checks or restrictions.
Withdrawals (Processing Times, Verification, and Priority)
- Withdrawal requests: Withdrawals must be requested through your Account on quinnbet.casino. We may require verification before processing.
- Processing times: Processing times vary by method and verification status. We aim to process requests promptly, but delays may occur due to security, compliance reviews, or bank/payment provider processing.
- Return to source: To prevent fraud and comply with AML requirements, withdrawals may be paid back to the original deposit method where feasible, and/or in a method we determine is appropriate and secure.
Fees, Currency, Chargebacks, and Refunds
- Fees: We may charge reasonable fees where disclosed (or pass through provider fees) for certain payment methods. Any applicable fees will be shown before you confirm the transaction where practicable.
- Chargebacks: Unjustified chargebacks or payment reversals may result in your Account being suspended and recovery action being taken, and may lead to voiding of related bets/bonuses where permitted.
- Refunds and voided bets: If a Bet is voided, stakes are typically returned to your Account balance (excluding any effects explicitly stated in promotion terms). Bonus funds may be removed or adjusted according to the promotion rules.
Important data integration note: Specific payment methods, phone numbers, and email addresses are not specified in the provided dataset for Quinn Bet; therefore, definitive method lists and fee schedules must be confirmed on quinnbet.casino at the point of transaction.
Limitation of Liability
OBSERVE: Liability terms must explain what the Operator is responsible for and what is excluded, especially around technical failures and settlement errors. EXPAND: UK consumer law requires limitations to be fair and not exclude liability that cannot be excluded by law (e.g., fraud, death/personal injury due to negligence). REFLECT: The limitations below apply to your use of Quinn Bet on quinnbet.casino, subject always to mandatory UK legal rights.
- Service provision: We will use reasonable care to provide the Services and to display rules, odds, and results accurately. However, the Services are provided on an "as available" basis and may be affected by factors outside our control (e.g., internet outages, third-party provider failures).
- Technical issues: We are not liable for losses caused by interruptions, delays, transmission failures, device malfunction, or loss of connectivity, except to the extent caused by our failure to use reasonable care and skill and where liability cannot lawfully be excluded.
- Maximum compensation: Where we are liable in relation to a specific Bet due to our error and where limitation is lawful, our liability is limited to the amount of that Bet stake (or the amount wrongly debited/withheld), and we do not accept liability for indirect or consequential losses (such as loss of profits), to the extent permitted by law.
- Non-excludable liability: Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.
Intellectual Property Rights
OBSERVE: The Website includes software, branding, content, and third-party game materials. EXPAND: Clear restrictions reduce misuse (copying, scraping, reverse engineering) and protect third-party licensors. REFLECT: The following IP terms apply to Quinn Bet at quinnbet.casino.
- Ownership: All content on quinnbet.casino (including text, graphics, logos, UI, code, and software) is owned by or licensed to the Operator and/or its suppliers and is protected by intellectual property laws.
- Permitted use: You may access and use the Website solely for your personal, non-commercial use of the Services in accordance with these Terms.
- Prohibited actions: You must not copy, reproduce, modify, distribute, publish, transmit, publicly display, reverse engineer, decompile, or create derivative works from any part of the Website or software, except where permitted by mandatory law.
- Third-party rights: Casino games and sportsbook data may be provided by third parties; their trademarks and IP remain their property and are used under licence.
Privacy & Data Protection
OBSERVE: The Operator processes personal data for account provision, KYC, fraud prevention, and regulatory compliance. EXPAND: UK GDPR and the Data Protection Act 2018 require transparency; users must be pointed to the Privacy Policy and informed that processing occurs under it. REFLECT: Your personal data is processed in accordance with the Operator's Privacy Policy available at https://quinnbet.casino/privacy-policy. By using Quinn Bet on quinnbet.casino, you acknowledge that we will process your data as described there, including for identity verification, responsible gambling controls, fraud prevention, and compliance with UKGC and applicable UK legal requirements.
Changes to Terms
OBSERVE: Terms change over time; users must receive notice and be able to stop using the service if they disagree. EXPAND: UK fairness expectations require clear communication of material changes and the effective date; continued use should indicate acceptance only after notice. REFLECT: We may update these Terms from time to time, including to reflect changes in law, UKGC guidance, product features, or risk controls.
- Notification: We may notify you of changes via on-site notice/banner at quinnbet.casino, via your Account messages, and/or by email where available and appropriate.
- Effective date: Updated Terms will state a new effective date (using 2025-style dating where applicable). Unless otherwise stated, changes take effect when posted on the Website.
- Your choice: If you do not agree to updated Terms, you must stop using the Services and may request withdrawal of any available balance (subject to verification and applicable checks).
Termination & Suspension
OBSERVE: Operators must be able to suspend/close accounts for legal/regulatory reasons and to prevent harm; users need clarity on funds handling and notice. EXPAND: UKGC compliance may require immediate suspension where AML/safety triggers occur; fund return depends on verification and lawful grounds for withholding. REFLECT: The Operator may suspend or close your Quinn Bet Account on quinnbet.casino as set out below.
Grounds for Suspension/Closure
- Regulatory/legal compliance: Failure to pass KYC/AML checks, suspected money laundering, sanctions screening hits, or required responsible gambling interventions.
- Breach of Terms: Fraud, collusion, cheating, bonus abuse, abusive conduct, multiple accounts, or misuse of the Website.
- Security risk: Unauthorised access indicators, account compromise, or chargeback/reversal activity.
Process, Notice, and Funds
- Notice: Where reasonably possible, we will notify you of suspension/closure and the general reason. We may withhold details where disclosure would compromise security, investigations, or legal/regulatory duties.
- Balance return: Any remaining balance will be returned to you as soon as practicable, subject to identity verification, payment method checks, and any lawful right or obligation to withhold funds (e.g., suspected fraud, chargebacks, or legal requirements).
- Open bets and bonuses: On closure, open bets may be settled/voided according to market rules and applicable law; active Bonuses may be forfeited in accordance with their terms, particularly where abuse is identified.
Regional Compliance Note (UK): Account actions may be taken to meet UKGC requirements, including to protect customers and maintain integrity of gambling.
Governing Law & Jurisdiction
OBSERVE: Users require clarity on which laws apply and how disputes are escalated. EXPAND: UK-facing services under UKGC should reference UK law and an ADR path; arbitration should not remove mandatory consumer rights to courts. REFLECT: These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws applicable in the United Kingdom, and disputes will be handled as follows.
Dispute Resolution (Customer Support -> ADR -> Courts)
- Step 1: Contact support first: Raise your complaint with customer support via the channels listed below and provide relevant details (Account ID, bet reference, dates, screenshots where available). We will investigate and respond within a reasonable timeframe.
- Step 2: ADR (IBAS): If your complaint is not resolved, you may be able to refer it to IBAS (Independent Betting Adjudication Service) as an ADR provider, subject to IBAS eligibility rules and procedures.
- Step 3: Courts: Nothing in these Terms limits your right to bring a claim in the competent courts, and any mandatory consumer rights remain unaffected.
Regulator Reference
- UKGC licence: The Operator is listed under UKGC public register entry for licence number 55971 (see: https://gamblingcommission.gov.uk/public-register/business/detail/55971).
Contact Information
OBSERVE: Users need accessible support and a route for legal/complaints contact; provided data includes legal URLs but does not specify email/phone/address. EXPAND: UK compliance expectations require a clear complaints route; where details are unknown, we must avoid inventing contacts and direct users to official on-site contact routes. REFLECT: Use the official Quinn Bet channels on quinnbet.casino for support and legal queries as follows.
- Website (official): https://quinnbet.casino
- Terms page: https://quinnbet.casino/terms-and-conditions
- Privacy Policy: https://quinnbet.casino/privacy-policy
- Responsible Gambling information: https://quinnbet.casino/responsible-gambling
- Customer support email: Not specified in provided data (please use the support/contact options available on quinnbet.casino).
- Customer support phone: Not specified in provided data.
- Mailing/legal address: Registered in Great Britain (exact address and postal code not specified in provided data).
- Legal entity / ownership note: The business is described as a limited company with parent company noted as Belbridge Consultancy Limited (further registration details not specified in provided data).